How to Contact Customer Support?
Our customer support team is available 24/7 to assist you — any day, any time. No matter when an issue comes up, help is always just a message away. Surebet247 Nigeria currently offers three primary support channels: Email, Live Chat, and Telegram. Below, we’ll walk you through how each option works and how to reach us easily.
Email us
Surebet247 users can reach the support team directly by emailing [email protected].
This method is ideal for issues that require a detailed review or documentation. When sending your email, be sure to include a clear subject line summarizing the issue, and provide a thorough explanation in the message body. You can also attach screenshots or relevant documents if needed.
Emails are handled in the order they’re received. While the average response time is about 1 hour, each query receives a complete and personalized reply once it reaches the front of the queue.
Live Chat 24/7
Live Chat is the quickest way to get help. It’s easily accessible on the Sasa website via a support button.
To use Live Chat:
Visit our official website.
Click the green support icon located at the bottom-left corner of the screen.
Type your question in the chat window that opens and wait for a response.
A support agent will connect with you within minutes and typically provide a solution within seconds after reviewing your inquiry.
Telegram
You can also contact us through social media by reaching out to our Telegram support bot.
Simply open the Telegram app and search for @surebet247bot. Once connected, you can describe your issue directly in the chat. A support specialist will review your message and respond with assistance shortly.
I had an issue with withdrawing my funds, but I contacted customer support and they helped me quickly. Really appreciate how fast and professional the team was!