Privacy policy

Entzone Limited, operating under the brand name Surebet247, is committed to safeguarding the privacy and personal data of its users. This Privacy Policy outlines the types of information we collect, how we process it, and the ways in which it is stored and used.We encourage all users to carefully review this Policy before engaging with the Surebet247 platform. If you do not agree with any part of this Privacy Policy, please discontinue the use of our services.By accessing or using Surebet247, you acknowledge and consent to the collection and processing of your personal data as described herein. Our data handling practices comply with the Nigerian Data Protection Regulation (NDPR) 2019 and all other relevant legal frameworks.

1. Collection of Personal Information

To access and use our services, users are required to provide certain personal details. This information enables us to deliver high-quality service, comply with legal obligations, and maintain a secure platform.

Data We Collect Includes:

Identity Information: Full name, gender, date of birth, address, country, preferred language, email address, and contact number.
Financial Details: Bank name, account number, and the account holder’s name.
Login Credentials: Username and password used for account access.
Communication Records: Logs of emails, SMS messages, phone calls, and social media interactions, collected to ensure service quality and regulatory compliance.

Users may access, update, or correct their personal data through their account settings or by contacting our support team.

2. Purpose of Data Processing

We process personal data solely for legitimate and specified purposes, including:

Creating and managing user accounts
Fulfilling legal and contractual responsibilities
Preventing fraud, money laundering, and unethical betting
Conducting risk assessments and ensuring platform security
Identifying and addressing problematic gambling behavior
Enhancing service quality and user experience
Personalizing content through cookies
Conducting marketing and promotional campaigns

These measures are designed to ensure a safe, responsible, and efficient gaming environment.

3. Data Sharing with Third Parties

Surebet247 does not sell or rent user data. However, data may be shared in the following circumstances:

Where disclosure is required by law, court order, or government request
To fulfill obligations with regulators, financial institutions, or law enforcement
With trusted third-party service providers who assist in operating our platform

All partners are contractually obligated to uphold strict data confidentiality and security standards.

4. Your Rights as a User

As a registered user, you have the following rights:

Access and obtain a copy of your data
Correct or update inaccurate personal information
Restrict certain types of data processing
Opt-out of marketing communications at any time
Object to the transfer of data outside your country without explicit consent
Request your data in a portable, machine-readable format
Withdraw consent for future data processing
Receive timely notifications of any data breaches (within 48 hours of regulatory notice)

5. Data Security Measures

We implement comprehensive security strategies to protect personal data, including:

Advanced encryption protocols
Role-based access controls limiting data access to authorized personnel
Frequent security audits and system updates

Users are encouraged to take precautionary measures, such as:

Using strong, unique passwords and updating them regularly
Avoiding password sharing or browser storage
Refraining from using public Wi-Fi for account access
Locking devices when unattended

If you suspect unauthorized access to your account, please reset your password and notify support immediately.

6. Data Retention

We retain personal information only as long as necessary for operational or legal reasons. Following account closure, user data is retained for a maximum of five years, after which it is securely deleted.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience, including:

Improving website performance
Personalizing content and recommendations
Tracking user behavior for analytics
Running targeted marketing and advertising campaigns

Users can control or disable cookies via browser settings. Note that disabling cookies may affect site functionality.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience, including:

Improving website performance
Personalizing content and recommendations
Tracking user behavior for analytics
Running targeted marketing and advertising campaigns

Users can control or disable cookies via browser settings. Note that disabling cookies may affect site functionality.

8. Marketing and Communications

We may use your data to send personalized offers and updates via email, SMS, social media, and push notifications. You may opt out at any time through account settings or the unsubscribe link provided in each message.

9. International Data Transfers

In limited circumstances, your data may be transferred outside of Nigeria, under strict safeguards. Transfers occur only:

With your explicit consent
To fulfill contractual obligations on your behalf
To protect your vital interests or safety
When required by law or for the Company’s legitimate legal interests

All cross-border data transfers comply with recognized international security standards.

9. International Data Transfers